Privacy Policy

This policy applies to the Hanbeego mobile app (iOS, Android) and the hanbeego.com website. We respect your privacy and only collect the data needed to run the Chinese-learning service.

1. Data we collect

• Account info: email, display name, avatar (if you sign in with Google).
• Learning progress: words learned, quiz scores, streaks, XP, exam history.
• Payment data: order code, status (we do NOT store card details).
• Technical & device data: device type, OS, app identifiers, screens/pages viewed (via analytics).
• Speaking-practice audio: your voice is processed on-device to score pronunciation and is NOT stored or sent to our servers.

2. Device permissions

• Microphone: used only for speaking-practice features; can be turned on/off anytime.
• Notifications: to send study reminders and progress updates; you can disable them in settings.

All permissions are optional, granted only with your consent, and can be revoked in your device's system settings.

3. How we use it

• Personalize your learning roadmap and review schedule (SRS).
• Process payments and grant Premium access.
• Send study reminders, account verification and password resets.
• Improve the product based on aggregate statistics.

4. Sharing with third parties

We share only the minimum data with the infrastructure providers we need: sign-in (Google), email (Resend), payment processing, analytics & error tracking (PostHog, Sentry). We do not sell your personal data.

5. Minors

Minors use the service with the consent and supervision of a parent or guardian. We only collect the minimum data needed to run the service; if we learn we have collected a minor's data without appropriate consent, we will delete it upon request.

6. Your rights & account deletion

• Request to view, edit, delete or restrict processing of your personal data.
• Delete your account in-app: Profile → Settings → Delete account.
• Or email a deletion request for your account and related data to [email protected]; we process it within 30 days.

7. Data retention

We keep your data while your account is active. When you delete your account, related personal data is removed, except information we must retain by law (e.g. payment invoices).

8. Storage & security

Data is stored on encrypted cloud infrastructure. Passwords are hashed, never stored in plain text.

9. Contact

Any data-related request, feedback or complaint is acknowledged within 72 hours and answered within 7–15 business days. Please contact: [email protected]