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Online support
Last updated: 03/08/2026
Hanbeego offers several online support options to accompany you as you learn.
1. Support channels
- Support email — replies during business hours.
- Contact page: send a request directly on the website.
- Help center & Frequently Asked Questions (FAQ) right on the platform.
- AI tutor to help answer questions while you study.
2. Response time
We aim to respond to email requests within 24–72 business hours. Payment-related reports are prioritized.
3. Contact information
The operating and support party:
Platform operator
- Full name
- Nguyễn Thành Lộc
- Tax code
- 052201011001
- Address
- An Nhơn, An Đức, Phù Cát, Gia Lai
- [email protected]
Questions about the legal terms?
Get in touch if you need more explanation about any of the terms.